Frequently Asked Questions
We typically supply 22–24K (91.6–99.9% Au). Each lot ships with independent assay documents (AAS/XRF) and photo IDs of the bars/nuggets linked to the report number.
All three. Bars for investment or refining, nuggets for collectors/jewelry casting, and dust for refinery feedstock. Minimum order quantities differ by format.
Standard MOQ is 5 kg for bars/nuggets and 3 kg for dust. Typical lead time is 5–10 business days for documentation, booking, and dispatch after funds clear.
Bank transfer (GBP/EUR/USD) to our company account. For larger volumes we can structure escrow with agreed assay and delivery milestones. We do not accept cash.
Yes. We obtain export licenses, customs declarations, and insurance. Documentation pack includes invoice, packing list, origin, assay report, and airway bill/tracking.
We deliver to major hubs in the UK, EU, UAE, and North America using vetted couriers. All shipments carry transit insurance to the named consignee address.
Trial lots are available case-by-case (usually 1–2 kg) with full payment and documentation. Priority goes to buyers with clear compliance and repeat intent.
KYC/KYB (company registration, director IDs), proof of funds, and delivery address validation. For PEP/sanctions screening we use internationally recognized lists.
Our contracts define a tolerance band. Outside tolerance, we adjust the price or accept return at our cost, depending on the agreed dispute-resolution clause.
Yes—monthly or quarterly schedules with fixed or formula pricing (e.g., LBMA spot minus/plus agreed premium) and rolling documentation to streamline repeat orders.
We can introduce accredited refineries in the UK/EU/UAE on request. Final refining relationships and fees are contracted directly between buyer and refinery.
Send your quantity, format, target purity, destination and timeline via our contact form. We’ll respond with availability, pricing, and the compliance checklist.